Privacy Policy

1. Introduction

tok.box ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AI-powered video analysis service.

2. Information We Collect

We collect the following types of information:

• Account Information: Email address, name, and authentication data when you create an account
• Video Content: Videos you upload for analysis (temporarily processed, not permanently stored)
• Usage Data: Analysis history, mood selections, and interaction patterns
• Payment Information: Processed securely through Stripe; we do not store your full payment details
• Device Information: IP address, browser type, and device identifiers for security and analytics

3. How We Use Your Information

We use your information to:

• Provide and improve our video analysis service
• Process your payments and manage your subscription
• Send you service-related communications
• Analyze usage patterns to improve our product
• Prevent fraud and ensure security

4. Video Processing

Videos you upload are processed in real-time to generate analysis results. We extract frames temporarily for AI analysis. We do not permanently store your original video files. Frame data is processed and then deleted. Analysis results (text-based feedback, scores, and suggestions) are stored in your account history.

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service Providers: Cloud hosting (Vercel, AWS), authentication (Clerk), payment processing (Stripe), and AI services (OpenAI, Anthropic)
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement industry-standard security measures including encryption in transit (HTTPS), secure authentication, and access controls. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data
• Export your data in a portable format
• Opt out of marketing communications
• Request restriction of processing

To exercise these rights, contact us at privacy@tok.box

8. Cookies

We use essential cookies for authentication and session management. We also use analytics cookies (Vercel Analytics) to understand how our service is used. You can disable cookies in your browser settings, but this may affect functionality.

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this privacy policy, please contact us at: privacy@tok.box